Effective Date: July 7, 2026
At HCH Engine, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit https://hchengine.com or contact us through our website.
Information We Collect
When you send us an inquiry or place an order, we may ask for information such as your name, company name, email address, phone number, country, shipping details, machine model, engine model, part number, and any photos or documents you provide to help identify the correct product.
We also collect basic technical information automatically, including your IP address, browser type, device information, pages visited, and cookies, to help improve the performance of our website.
How We Use Your Information
We use your information to respond to inquiries, prepare quotations, confirm product compatibility, process orders, arrange shipping, provide customer support, improve our website, and protect our business from fraud or unauthorized activity.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and understand how visitors use our website. You can disable cookies in your browser settings at any time, although some features of the website may not work properly.
Sharing Your Information
We do not sell or rent your personal information. Your information may be shared only with trusted partners when necessary to complete your order or provide our services, such as shipping companies, payment providers, website hosting services, or where required by law.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. While no online system can guarantee complete security, we continuously work to keep your information protected.
Data Retention
Your information is kept only for as long as necessary to provide our services, complete transactions, meet legal requirements, or maintain business records. When it is no longer needed, it will be securely deleted or anonymized.
Your Rights
Depending on your local laws, you may have the right to access, update, correct, or request the deletion of your personal information. If you would like to exercise these rights, please contact us.
Third-Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.
Updates
We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect once posted.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Website: https://hchengine.com
Email: cuihaifei@hchengine.com
